Stylish: eShakti experience review
From my experience with eShakti, it has excellent customer service and ease in customization of their products. I first worked with this brand in 2015, reviewing a key dress from their collection. At the time, I had trouble measuring accurately to get the right sizing. However this time around, I nailed it. I ordered a lovely navy blue high waisted dress. All of eShakti outfits seems to have hidden pockets, which is a treasure.
However, when the lovely navy blue dress arrived the fabric was a bit different from what I expected, it was stiffer jersey fabric than I am accustomed. I contacted their customer service and media relations personnel. From there I got a return shipping label and was able to trade the dress for another dress. I needed an all black dress for an upcoming event, so I ordered this one with the expectation of doing alterations.
This time I did not choose a custom size and I didn’t alter the fabric option either. I ordered a size 16, knowing it would be a bit loose in the waist but would fit everywhere else. When it arrived, it fit as expected. The little white collar was a cute addition to the dress. The front was button down and there was a belt with silver accents. I removed the collar and buttons, creating a v-neck while slimming the waist. I am satisfied with the black dress and would recommend using eShakti customization. I would add that using the customization route does add time to the arrival of the product but is worth it. The sizes are true to United States sizing, although eShakti is based in India. There is no extra cost for shipping or customs. There is a variety of styles available and their customer service personnel are helpful in resolving issues. Whatever you order, understand there will be a little longer wait compared to buying local.